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Sponsorships: Promises & Pitfalls
by Alan Alexander, SCSM, CPM
The issue of
sponsorships is becoming a hot topic of discussion. As all shopping center owners are
looking for ways to maximize the bottom line, sponsorships hold considerable allure and
promise. But while they can offer some real benefits to both shopping center and owner,
sponsorships can be hard to get and have some pitfalls that should be avoided.
Generally, the shopping center owner has little or no additional investment when taking on
a sponsor for various programs.
Within the industry, common vehicles for
sponsorship include shopping center newsletters or directories, advertising, various
entertainment rides in centers, seasonal decorations, and other mall-wide events.
Large companies with sponsorship dollars to spend are going to be most interested in the
regional and super regional shopping centers due to the amount of traffic generated in
these large venues. The Mall of America offers one of the best examples of the successful
use of sponsors; of course, it is one of the largest shopping centers in the world. The
Mega Mall in Manila, also an extremely large facility, benefits from sponsors for its
Christmas program and often attracts very large sponsorships, including some from
entertainment giants like Disney, which uses the opportunity to plug upcoming movies.
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It is difficult for smaller centers to attract
sponsors and when they do, great care should be taken to ensure that the sponsorships are
not offensive to the buying public. Smaller centers are most likely to attract local
sponsors, including smaller businesses and regional companies interested in tapping the
local traffic. There are many types of businesses that may have interest in advertising in
local shopping centers in a way that benefits the center and presents the message in an
acceptable fashion. Auto dealers are one of the first that come to mind. Recreational
vehicle (RV) dealers would also be logical sponsors, as would large nurseries, furniture
dealers, home improvement centers, health spas, hotels and motels, service companies,
travel agents, local fast food companies, and restaurants. |
Sponsors should not compete with merchants in the shopping
center. Its not reasonable to expect a tenant to pay rent and charges each month,
only to have the owner of the center allow advertising space to a competitor - no matter
what the return may be to the center owner.
While I am not in favor of the indiscriminate sale of ad space in shopping center common
areas, the use of ads on two sides of a three-sided directory has worked fairly well over
the years with little friction between shopping center owners and the tenants involved.
The ads, for the most part, have generally been for merchandise and/or services not found
in the shopping center. The automobile company sponsorships at the Mall of America are
quite tasteful in that the car is displayed as much as a point of interest as it is an
item for sale. There is no high pressure salesman lurking about the car to
pounce on anyone that stops by to look at it.
The Mall of America newspaper is sponsored by a local printer and that companys name
is decorously listed on the publication. Pepsi has sponsored activities and there are
Pepsi mock-ups in various areas that do not appear to bother anyone but still get
Pepsis message across.
When the Mega Mall in Manila decided to work with Coca Cola for a sponsored Christmas
decoration program, mall management wanted the display to provide the proper image to
customers. The end result was quite stunning with Christmas trees made up of Coca Cola
cans with matching red streamers and back-up decorations. There was nothing offensive
about the promotion and it was quite profitable for the shopping center.
The small shopping center often has limited space for sponsorship activities. In addition
to car shows, RV displays or mall directories, any number of center events could also be
sponsored, especially public service events. Shopping center carts might offer a great
vehicle for the ads of a sponsor supplying them; this is an especially successful strategy
in a smaller center that doesnt normally provide carts. A fountain or displayed
artwork are also very feasible sponsorship ideas; the donation and/or maintenance of
either could be indicated by a discreet plaque designating the sponsorship.
A sponsor could also be used to foot the bill for center-wide display placards for
marketing events and public service announcements. The sponsor decides the overall theme,
color scheme and message, which are then used throughout the mall. If the placards are
displayed in merchant windows, the merchants should receive some benefit from the
sponsors use of that space. A good solution is to give a portion of any proceeds to
the center marketing fund and/or merchants association.
Sponsorship is a burgeoning issue that is likely to receive more attention in coming
months. We are already seeing specialists in the industry who offer services in matching
up sponsors and shopping centers. Sponsorship programs offer great appeal to center owners
because they provide a potential source of income. They may also enable center management
to offer various amenities, such as holiday decorations or center directories, in small
centers that might not otherwise be able to afford them. And centers with limited
marketing ability can get a real boost from well-selected sponsors.
However, the marketing director and/or center owner needs to cultivate sponsorship sources
and negotiate programs that meet the needs of possible advertisers while avoiding possible
negative impacts on tenants and customers. Each center should carefully consider
sponsorships and make reasoned decisions as to how far to go with sponsors and how
sponsors can help fill some of the needs of the shopping center.
The main watchword for sponsorships is tasteful.
Alan Alexander is a senior vice president with Woodmont Real Estate Services,
Inc., 1050 Ralston Avenue, Belmont,
CA 94002; 480-860-2680, Fax 480-860-2681.
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